Privacy Policy

Epic1 Academy (“Epic1 Academy,” “we,” “us,” or “our”) values the privacy of students using our educational video game platform and related services (collectively, the “Service”). This Privacy Policy explains how we collect, use, and disclose information from students and parents when they use the Service.

Information We Collect

We collect the following categories of information about you:

• Personal Information: When you create an account, we collect information such as your name, date of birth, email address, gender, grade level, school name, teacher name, parent/guardian names, billing information, and other information you provide.
• Gameplay Information: We collect gameplay metrics, achievement data, scores, usage statistics, grades/assessments, and other gameplay information.
• Device Information: We collect device identifiers, device type, operating system details, and information about in-game purchases.
• Cookies: We use cookies, pixels, and other technologies to collect information about how you interact with our Service and your game preferences.
• Social Media Information: If you interact with social media features, we may receive information from social networks.
• Other Sources: We may receive information about you from third party sources, including partners, advertising networks, analytics providers, and public databases.
• Inferences: We may make inferences about your interests and preferences based on the information we collect.

How We Use Information

We use the information we collect for purposes such as:

• Providing, operating, maintaining, improving, and personalising the Service
• Enabling you to set up an account and login
• Providing game experiences, tracking progress
• Conducting analytics and research to improve learning outcomes
• Marketing and advertising to inform you about our products and services
• Preventing fraud, resolving disputes, troubleshooting issues
• Complying with legal obligations
• Enforcing our agreements and policies

Data Sharing

We disclose information as follows:

• To third party service providers to enable them to provide the Service.
• To third party advertising partners to deliver personalised ads and for advertising analytics. Information may be aggregated or anonymised.
• To third party analytics partners to enable gameplay analytics. Information may be aggregated or anonymised.
• To third parties to comply with legal obligations, defend our rights, or prevent harm.
• To third parties approved by parents, guardians, or school administrators.
• If required by law, such as pursuant to court order or subpoena.
• To third parties as part of a merger or acquisition.
• We do not rent or sell personal information without consent.

Data Security

We store data with hosting providers in the Netherlands that use reasonable physical and technical safeguards to secure data. However, no method of transmitting or storing data can be guaranteed to be 100% secure.

Accessing, Modifying, Deleting Data

You can access, modify or delete your data through your account settings. You can also submit requests by emailing privacy@epic1academy.org. We may need to verify identity before processing data requests.

Children’s Privacy

Our Service is designed for students under 18. We collect personal information from students only with parental consent in compliance with the Children’s Online Privacy Protection Act (COPPA). Parents can review, modify, or delete their child’s account.

Changes to this Policy

We may occasionally update this Privacy Policy. We will notify you of material changes by posting the revised version on our website and in-game. Your continued use of the Service constitutes acceptance of the changes.

Contact Us

If you have questions, please contact us at:

Epic1 Academy Inc.
epic@epic1academy.org

Effective Date: September 15, 2023